Senior Care Benefit · included in your Legal Plan

Senior care support for you and your loved ones

Navigating your own care or supporting an aging loved one can feel overwhelming. Your Legal Plan connects you with an expert who will listen, answer questions, and help you plan with confidence.

Backed by 30 years of expertise

Get advice from an expert who's on your side

Families who've worked with a Senior Care Advisor report 100% satisfaction, and 97% would recommend to others.

See every option, not just the obvious ones

  • Compare in-home care, senior living, and everything in between
  • Make sense of Medicare, Medicaid, and long-term care coverage
  • Find the right support, from home care providers to meal delivery services

Advice with no agenda but yours

  • Your advisor answers to your family, no one else
  • Recommendations researched, vetted, and matched to your situation
  • Master's level social workers experienced in a wide range of care situations

Spend less time searching, more time together

  • Let your advisor handle the calls, forms, and research
  • A dedicated point of contact, so you never have to repeat your story
  • Ongoing support as your family's situation evolves
When to call

Support for life changes and planning ahead

When life changes suddenly

A fall changes the road ahead

After a fall, your advisor can help you and your family understand care options, coordinate next steps, and find trusted local resources.

When you are planning ahead

Preparing for recovery after surgery

When major surgery is ahead, your advisor can help you and your family plan for care at home, understand insurance coverage, and explore recovery options.

The process

How does it work?

  1. 1

    Call to get started

    Once enrolled, call the number available in your LegalShield member portal. Share who needs support, whether it is you or a loved one, and what type of help you are looking for.

  2. 2

    Schedule your consultation

    Choose a convenient time to speak individually with a master's level social worker.

  3. 3

    Get personalized guidance

    Discuss your situation, ask questions, and receive guidance and next steps tailored to your needs.

After your call

What happens next?

Get your personalized action plan

After your consultation, you'll receive a complete summary and personalized action plan that may include:

  • Recommended next steps
  • Pre-screened resources and referrals
  • Care options, costs, and payer information — including Medicare, Medicaid, and insurance
  • Strategies for evaluating care providers and facilities
  • Tips for family communication, caregiver stress, and home safety

Access a full network of trusted resources

Your advisor can help identify and connect you with resources such as home care agencies, assisted living and senior housing communities, memory care providers, transportation services, community-based support programs, hospice resources, and medical equipment and services.

Helpful articles and tips

Access a library of senior care advice and tip articles covering caregiving, planning, and navigating care options, available anytime as your situation evolves.

Get started

How to access your Senior Care Benefit

Whether you're still exploring your Legal Plan benefits or already enrolled, here's how to get to expert care planning.

Not enrolled yet?

Select How to enroll to view plan options and enrollment eligibility. Once enrolled in a legal plan, you'll receive onboarding communication to get started.

Already enrolled?

Log in to your LegalShield account to get started. Your account will include your member number and a tap-to-call link to schedule your consultation with a Senior Care Advisor.

Member Services

[email protected]+1 (888) 807-0407

This is a general overview of the legal and identity theft plan coverage available from Pre-Paid Legal Services, Inc. d/b/a LegalShield ("LegalShield") for illustration purposes only. LegalShield provides access to legal services offered by a network of provider law firms to LegalShield members through membership-based participation. Neither LegalShield nor its officers, employees or sales associates directly or indirectly provide legal services, representation, or advice. Specific limitations apply. See a legal plan contract for specific state of residence for complete terms, coverage, amounts and conditions. IDShield is a product of LegalShield and provides access to identity theft protection and restoration services. IDShield plans are available at individual or family rates. For complete terms, coverage and conditions, please see an identity theft plan. All Licensed Private Investigators are licensed in the state of Oklahoma.